Show All Answers

1. My water bill usage seems higher than it should be. What can I do?

Oftentimes water usage increases due to a leaky faucet or toilet. If you cannot pinpoint a leak, call 714-990-7691 and schedule free leak detection from the Water Division. A courteous, knowledgeable representative will come to your residence and perform a check to help you find a leak. Also, at your request, the city can provide a free conservation kit, which includes a shower head flow tester, a new flapper for the toilet tank, a water gauge to check lawn sprinklers, and wildflower seeds.

2. I have a water leak at my house. Will the city fix it?

The homeowner is responsible for all water leaks after the water meter and inside the house. The water meter is generally located in the parkway in front of the property. Public Works will assist you in turning off the water at the meter in order to allow you or your plumber to do repairs. Call 714-990-7691 to schedule this service. If you cannot pinpoint a leak, call to schedule free leak detection from the Water Division.

3. I notice water overflowing into the storm drain. Where do I report this?

Please report water waste and excessive flows into streets or storm drains to 714-990-7672.

4. Where does Brea water come from?

Brea purchases water from two suppliers. One is the Metropolitan Water District, which is surface water from the Colorado River and the California Water Project. The second is Cal Domestic Water Company, which is pumped from wells in the San Gabriel Valley. These two waters are blended to provide the water you get from the tap.

Each year the city publishes a consumer confidence report detailing the levels of minerals found in the water. A copy is sent out to each water customer. Specific questions can be answered by the water supervisor by calling 714-990-7691.